ASF

Quality Assurance & Quality Control

Al Sharq Factory for Steel Industries Co. Ltd has been a trusted name in the mechanical industry for over 25 years, specializing in fabrication, machining, and painting services. Quality is integral to our operations, reflecting our commitment to delivering products that consistently meet and exceed our customers' expectations. Our Quality Assurance (QA) and Quality Control (QC) teams are dedicated to embedding quality at the core of our processes.

Key Processes and Procedures

Key Processes

Quality Assurance (QA)

  • Integrated Management System (IMS)

    Our IMS incorporates ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, providing a comprehensive framework that guides our pursuit of excellence.

  • Certifications and Compliance

    We uphold rigorous industry standards, demonstrated through our CE marking EN 1090-2 for factory production control and the EN 1090-2 Welding Certificate for 135 MAG welding with flux-cored electrode.

  • Continuous Improvement

    We are dedicated to enhancing our practices and processes, utilizing our IMS to establish measurable performance metrics that drive improvement.

Quality Control

Quality Control (QC)

  • Inspection Procedures

    Our methodical inspection framework details how steel products are evaluated at critical stages, including raw material assessment, fabrication, and finishing.

  • Testing Methods

    Skilled inspectors and engineers oversee each phase of production, ensuring thorough evaluations from the receipt of raw materials through cutting, fit-up, dimensional checks, welding, and non-destructive testing (PT & MT only).

  • Non-Conformance Handling

    We have established robust procedures for addressing non-conformance reports (NCRs), enabling prompt identification of issues and implementation of corrective actions. A designated quarantine area is maintained for non-conforming items.

Documentation

Documentation and Reporting

  • Document Control

    We uphold meticulous record-keeping in line with established procedures, ensuring evidence of compliance and the effective functioning of our Integrated Management System. This includes stringent controls for document identification, storage, protection, retrieval, retention, and disposition.

  • Reporting

    Comprehensive reports are generated and shared with clients, aligning with delivery orders to maintain transparency and accountability.

Manufacturer Warranty

Manufacturer Warranty

Warranty

Al Sharq Factory for Steel Industries guarantees that all products are free from defects in materials and workmanship for five years from the date of shipment, underscoring our confidence in the quality of our offerings.

Integration with Other Departments

Integration with Other Departments

  • Collaboration

    Our QA/QC department works closely with operations, sales, procurement, engineering, production, and safety teams to ensure adherence to project specifications.

  • Cross-Functional Initiatives

    We organize kickoff meetings and regular toolbox talks to align on project specifications and client needs, alongside ongoing training for our QC personnel to refine their skills.

Key Performance Indicators

Key Performance Indicators (KPIs)

  • Metrics Tracked

    We monitor rejection rates, customer satisfaction scores, and compliance levels, evaluating these metrics during annual audits.

  • Performance Targets

    Our QA/QC activities are guided by established benchmarks that promote operational excellence. In recent years, we have significantly reduced paper usage, transitioning towards a nearly paperless documentation system.

Future Directions

Future Directions

  • Technological Advancements

    We aim to integrate advanced technologies, such as an Inspection Data Management System (IDMS), to further enhance our QA/QC processes and risk assessment capabilities.

  • Training Initiatives

    We are committed to ongoing training and development programs focused on quality assurance, quality control, and risk management.

  • Regulatory Preparedness

    Our proactive approach to quality management includes strategies for staying informed about industry regulations and adapting to evolving compliance requirements.